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Switch tutoring software without losing student data

By Halqora team 8 min read

Abstract ribbon of fine lines crossing a faint weekly schedule grid in soft rose on a deep plum background with one saffron block, beside a short checklist with ticked boxes.
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Halqora is our product. We've tried to keep this comparison fair: details about other products come from their public pages, named and dated in this article. Tell us if anything is out of date at support@halqora.com.

To switch tutoring software without losing student data, freeze an export, clean and import a copy, then run both systems for 1 billing month; switch when invoices and teacher pay match. Keep each recurring class’s local time and IANA time-zone name so clock changes are calculated for each date.

What should “done” mean before you start?

A migration is done when the new system reproduces the records and decisions your academy depends on. You should be able to follow a student from family account to recurring class, invoice and teacher pay. Define those checks before importing anything, and name the person who will approve the switch. An accepted upload is not proof that billing is correct.

Write down your acceptance checks: family membership matches, rates retain their currency and class length, schedules display correctly, and outstanding amounts have a documented home. Include exceptions your spreadsheet currently handles through notes or manual adjustments.

Confirm what the software supports before cleaning records to fit it. A class format or billing rule that cannot be represented needs a decision before import. Use these questions to ask in a demo to check the actual workflow with your records.

Keep a route back to the spreadsheet until the checks pass. Assign responsibility for recording changes during migration so a new student or changed rate does not disappear between exports.

How do you clean students, families, rates and currencies?

Data cleaning should preserve meaning while removing ambiguity. Keep an untouched, read-only export, then work on a copy. Identify students separately from the people who pay their invoices. Resolve duplicate records, missing currencies and unclear rates before import. Keep a change log showing which original record became which destination record, especially when you merge names or family accounts.

Use a stable reference for each student. A name alone is a weak match when siblings share a surname or staff spell a name differently. Keep the original reference alongside the destination reference in your migration notes.

Separate the amount charged from the class duration. A rate without its duration leaves the importer guessing. Preserve currency codes rather than currency symbols, and distinguish unpaid invoice balances from money already received.

Treat blank fields as questions, not permission to guess. Ask the academy owner to resolve an unclear payer, rate or balance. Keep unresolved records out of the approved import until someone confirms the intended value.

How do you rebuild recurring classes with time zones?

Recurring classes need a weekday, local start time, duration, teacher, student and named time zone. Decide whose local time anchors the agreement with the family. Preserve that IANA zone with the recurring rule, then check how future occurrences appear for the teacher and academy admin. Copying a current UTC offset cannot preserve the agreement across changing clock rules.

IANA explains that its database changes when governments alter time rules. As of 21 October 2026, the release notes show why a migration cannot treat time-zone data as a permanent lookup table. Ask how the destination software receives updates.

Check dates around clock changes as well as the next scheduled class. Confirm the family’s intended local start and the teacher’s displayed time. The guide to UTC vs local time for recurring classes explains the distinction between a recurring local rule and an individual class instant.

Keep temporary changes separate from the recurring agreement. A rescheduled lesson should not silently replace the family’s usual weekday or start time in your cleaned records.

How do you import and spot-check the records?

An import needs an agreed field map and an exception list. Confirm which destination field receives each spreadsheet column, what happens to blank values, and how repeated imports identify existing records. Check connected records together after import. A student name appearing correctly says little about whether the family, schedule, rate and unpaid balance are attached to the right person.

Follow a family through the full workflow. Open each sibling’s record, inspect the billing account, check future lessons, and prepare an unsent invoice. Include records with different currencies or class lengths where your academy uses them.

Ask how historical invoices and open balances will be represented. If the destination cannot import a particular history, agree how staff will consult the archive. Do not assume every old column has a supported destination field.

For children’s records, follow your privacy policy and applicable law. As of 21 October 2026, the ICO’s guidance on children’s consent explains that the UK threshold is 13 when an information society service offered directly to children relies on consent. That is not a universal migration permission. This is general information, not legal or tax advice; check with an adviser in your country.

How do you run 1 billing month in parallel?

Parallel running should compare results without creating duplicate financial activity. Choose the system that will send real invoices and record actual receipts during the comparison month. Keep the new system’s comparison invoices unsent. Update both records when classes, rates or outcomes change, and keep a shared list of differences. Resolve the cause of each difference before approving the switch.

Compare invoice lines rather than totals alone. Matching totals can hide a missing sibling balanced by an incorrect rate. Check the student, class date, duration, currency, charge and remaining balance against the same underlying records.

Compare teacher pay separately from family charges. The amounts answer different questions. Check hourly rates, class lengths, recorded outcomes and any applicable fixed outcome rules. Document a policy difference rather than changing a rate merely to force a match.

Review prepaid amounts and later adjustments where relevant. Distinguish a real policy difference from a missing class outcome or duplicated payment. Keep the explanation with the discrepancy so the next admin can understand the decision.

How do you switch over and archive the spreadsheet?

Switch when the comparison is complete and unresolved differences have an agreed treatment. Announce where staff should enter new changes, stop editing the spreadsheet, and preserve the final export securely. Keep the archive available to authorized staff for historical questions. Decide access and retention according to your obligations rather than deleting records immediately after the new system starts working.

Before switching, follow these handover steps:

  1. Reconcile the final changes since the original export, including new students, payments and schedule edits.
  2. Confirm which invoices have already been sent and which balances remain outstanding.
  3. Show teachers and admins where to find classes, record outcomes and resolve exceptions.
  4. Confirm that families have the correct instructions and links for the new workflow.
  5. Mark the spreadsheet read-only and document who can retrieve archived records.

Keep the migration notes with the archive. Include the field map, approved exceptions and the point at which the new system became the working record.

What should you export and check before importing?

The migration checklist should cover relationships as well as individual fields. A student can import successfully while the family invoice or teacher rate remains wrong. Use the checklist to record what the destination needs and how you verified it. The fields below are migration requirements to discuss with your provider, rather than a claim that every system imports every object.

Export fields and checks

Data objectTypical spreadsheet column(s)Required in new systemCheck before import
StudentsStudent reference, name, statusDistinct student recordResolve duplicates and retain original reference.
Families/billing accounts (siblings)Parent, payer email, family referenceCorrect payer and student linksConfirm siblings belong to the intended account.
Currency per studentISO currency codeCurrency attached to studentReplace ambiguous symbols; flag mixed family currencies.
Rate per class lengthAmount, currency, duration (minutes)Rate with its durationConfirm the amount describes the stated class length.
Recurring classesWeekday, local start, duration (minutes), IANA zone, teacherStudent and teacher linked to local ruleCheck future occurrences around clock changes.
Teachers and pay ratesTeacher reference, hourly rate (payroll currency/hour)Teacher identity and hourly rateConfirm rate basis without assuming currency conversion.
Open balances/unpaid invoicesInvoice reference, currency, amount outstandingAgreed balance treatmentExclude paid amounts and avoid duplicate debts.
Payment referencesReceipt reference, date, amount, currencyTraceable payment history or archiveMatch receipts to invoices without counting receipts again.
Consent recordsPurpose, date, person giving consentAccessible evidence or agreed archivePreserve scope and evidence; investigate missing records.

How Halqora handles this

Halqora is management software for online academies. Halqora schedules, bills and pays one-to-one classes; siblings can share a family invoice. Scheduling rules use each IANA time zone. Each student has a currency, and invoices are never converted. Billing runs create drafts for admin review and sending.

Halqora’s subject list is currently limited to 5 Quran and Islamic subjects. Check that scope and the fixed outcome rules against your records before moving. As of 21 October 2026, Halqora pricing and free onboarding include free onboarding, data import and a 14-day pilot. Allow time for cleaning and verification; the pilot does not replace the full billing-month comparison.

Sources

Questions readers ask

How do I switch platforms without losing student data?

Export your records before changing anything, preserve a read-only copy, and clean a separate working copy for import. Check families from student record through schedule, rate, currency and open balance. Run both systems for 1 billing month, compare invoices and teacher pay line by line, and resolve differences before switching.

How long does it take to switch tutoring software?

There is no supported typical migration time in the supplied vendor information. Plan around the work rather than a promised completion date: clean the records, confirm the import mapping, check schedules and compare a full billing month. Your switch date should depend on verified results, including resolved balances and teacher pay, rather than finishing the upload.

Should I run the old and new systems in parallel?

Run both systems for 1 billing month when possible, but choose which system sends real invoices and records actual payments. Use the other system for comparison. Record schedule and rate changes in both during the check period. Investigate differences in family membership, currencies, class outcomes and teacher pay before retiring the spreadsheet.

What is the most common migration mistake?

A scheduling mistake to guard against is copying a clock time without its time zone. The supplied sources do not establish which migration mistake is most common. Preserve the weekday, local start, duration and IANA zone name, such as Europe/London or Asia/Karachi. Check future dates around clock changes instead of validating just the next lesson.

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